■The personal information we collect from our customers will be shared with the customer's credit card provider, for the purpose of verification and the prevention of fraud.
Persona information we collect may include, but is not limited to customer name, billing address, telephone number, delivery address, e-mail address and information regarding internet usage.
If the credit card provider used by the customer is located overseas, such information may be transferred to the country in which the issuing company is located.
A minor must obtain the consent of their parent or guardian before using this service.
■This website is not intended for underage (below 18) use. Users under the age of 18 must only use this website with the consent and supervision of your parent or guardian.
■We will use the personal, group, and corporate information, registered by the customer, only for the purpose of developing and providing tailored services at "Recycle Mobile Shop ECOMO". We pay close attention to the protection of customer personal information.
■Except as specified in this agreement, we will not use it for any other purpose. (Purpose is defined in paragraph 2 below)
■Except as specified in this agreement, we will not disclose this information to third parties.
■In addition, appropriate management will be carried out regularly by the methods stipulated in this agreement. (Management is defined in paragraph 2 below).
■Personal information collected from customers who have applied to use the services of "Mobile Recycle Shop ECOMO" will be managed according to the policy of personal information protection of "Mobile Recycle Shop ECOMO".
■The personal customer information collected by "Recycle Mobile Shop ECOMO" is limited to the services provided directly by "Recycle Mobile Shop ECOMO". External services of other organizations and companies connected by links, etc. are outside the scope of Policies.
■Use of the services of "Recycle Mobile Shop ECOMO" is the responsibility of the user.
■"Recycle Mobile Shop ECOMO" does not take responsibility for any damage caused by the use of information obtained from third parties that may be linked to, or advertised on our website.
２．Collection and use of personal information of "Recycle Mobile Shop ECOMO"
"Recycle Mobile Shop ECOMO" requires some personal information in order to develop and provide cutting-edge functions and services to our customers.
■Users are responsible for managing their shop IDs and passwords.
- We recommend that you change your password regularly and avoid names, dates of birth, phone numbers, and any other information that can be easily analogougized by others.
- Do not disclose, lend, or transfer your login details to friends or acquaintences.
■Collected personal information will be used only to the extent necessary to provide the services of "Recycle Mobile Shop ECOMO" and will not be provided to any third party except in the following cases:
■When consent has been obtained from the customer
- When we send a verification e-mail to the customer, to request consent for the use of personal information and recieve a reply of consent.
- When disclosing information to the necessary extent, for the purpose of processing your order, to a company, such as an outsourced vendor who has signed a non-disclosure agreement with us in advance.
- Information on new products, services, product arrivals, marketing campaigns (including advertisements)
by phone, mail, or email, or questionnaires to improve products and services, to customers who have made purchases on our website.
- When disclosure of personal information is requested in accordance with other legal provisions such as orders from courts or administrative agencies, or when there is a need to investigate crimes, eliminate or prevent infringement of rights against third parties, or otherwise comply with this.
■In addition, in the following cases, "Recycle Mobile Shop ECOMO" may share the personal information of customers who have applied with our business partners.
（１）When there is a business reason, such as special services for customers.
（２）When there are business reasons for communication services: MYLINE and broadband.
（３）For sales agency business of other products.
（４）For the purchase and sale of used smartphones and mobile phones.
（５）For content distribution business for personal computers and mobile phones.
（６）To provide shareholders with information regarding our business operations.
（７）When creating statistical materials, market research, data analysis, etc.
In these cases, we will only provide information that has been processed so that the specific individual cannot be identified.
Personal Information Manager: ECOMO Division Hideki Shirasaka
■ Business dayOur shipping department is closed on Saturdays and Wednesdays, but we accept inquiries and orders 7 days.
■ Bussiness Hours10:00 a.m. - 04:00 p.m.
Our shipping department does its best, we appreciate your understanding.
We respond to all inquiries via email.
■ Shipping companyCreagency Co.Ltd.
■ NotificationWe will respond to product shipments and inquiries within two business days.
If you do not hear from us regarding your inquiry, or if you do not receive your product after placing your order, please contact us here.